not syncing since purchasing the 6.2.1 (621002) release for iMac from the AgileBits Store

dmeusa

I sync to dropbox, on both my Mac and iPhone. Since purchasing 6.2.1 for Mac, my iPhone is no longer syncing.

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1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: dropbox
Referrer: kb:sync-options, kb:teams-troubleshooting-signin, kb:sync-options

dmeusa

I sync to dropbox, on both my Mac and iPhone. Since purchasing 6.2.1 for Mac, my iPhone is no longer syncing.

Stephen_C

@dmeusa does anything in this knowledge base article help?

Dropbox sync is not working in 1Password

Stephen

AGAlumB

@dmeusa: Indeed, please follow the steps in that guide, as it will help narrow down the cause. In particular, if Dropbox Sync is disabled or if different devices are setup with different vaults that can cause the issue you're describing. Let us know what you find!