Data lost when replaced the phone

merzi64
merzi64
Community Member
in Android

I replace my phone and tried to get my old data from 1Password and was not successful. Need help

1Password Version: 6.3
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Drive
Referrer: kb-search:How do I sync my android phone to my PC, kb:teams-families-migrate, kb-search:I have the app on my andriod, how do i sync with my computer, kb:sync-options, kb:teams-families-migrate

Comments

  • peri
    peri

    Hi @merzi64. Thanks for getting in touch with us today. :)

    Before you replaced your phone, did you configure 1Password to sync with Dropbox, local storage, or Wi-Fi? If you configured local storage syncing, did you back up the .agilekeychain vault elsewhere? Also, were you using 1Password with any other devices?

    Your data is only ever stored locally unless you explicitly opt to sync elsewhere, so we'll need to determine where the vault was saved before it can be restored.

    Let me know what you find out! Thanks!

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