i trade in my old iphone with iphone 6s, i forgot to backup. how do i retrieve

mohanbasak
mohanbasak
Community Member
in iOS

i trade in my old iphone with iphone 6s, i forgot to backup. how do i retrieve

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search: i trade in my old iphone with iphone 6s, i forgot to backup. how do i retrieve

Comments

  • Pilar
    Pilar
    1Password Alumni
    edited April 2016

    Hi @mohanbasak,

    I'd like to ask you a couple of questions to help you better.
    1. Do you use 1Password on any other devices? If so, you can sync your data to your new phone.
    2. Even if you don't have a backup for 1Password, you might have an iCloud or iTunes backup that was made automatically. You can try restoring from that. This article from Apple might help you figure this out: https://support.apple.com/en-us/HT204185.

    I hope to hear from you soon with good news that you're able to get your data back!

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mohanbasak: (Un)fortunately AgileBits has neither your 1Password data nor the Master Password used to secure it, so this isn't something we can 'retrieve' for you to help directly. However, you may be able to either restore from a backup, sync from another device, or you'll simply need to start over. Do you have your 1Password data on another device still?

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