Wifi sync

lsilver99
lsilver99
Community Member
in iOS

On my iPhone, I keep getting a request to 'unlock 1password on your desktop' because this is some problem with wifi sync. At the time, my desktop Mac was off and I wasn't trying to sync at all. Any ideas?

Thanks,

Larry

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:request to unlock

Comments

  • nathanvf
    nathanvf
    1Password Alumni

    Hey there @lsilver99,

    1Password tries to sync automatically when it's unlocked, even in the scenario that you have Wifi syncing enabled. When you see that prompt you can just dismiss it and go on with whatever you are doing. We display the prompt because otherwise some users might not understand why their 1Password is not syncing.

  • lsilver99
    lsilver99
    Community Member

    ok thanks

  • nathanvf
    nathanvf
    1Password Alumni

    No problem

  • annemdavis
    annemdavis
    Community Member

    Sure would be great if user could disable this message. I get it twice every time I access 1Password on my iOS devices and my iMac is asleep. Kinda annoying...

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @annemdavis,

    So sorry for the annoyance with this. I've shared your feedback with our developers, and we hope to fix this in a future update. Thanks!
    ref: OPI-3314

  • Vee_AG
    Vee_AG
    1Password Alumni

    Note: I'm moving this thread from the Mac forum to the iOS forum, as the error message in question appears in the iOS app.

This discussion has been closed.