My iPhone with the original app

andreia
andreia
Community Member
in iOS

My iPhone with the original one path app was destroyed with all the data. Is there anyway to recover that when I load the new one onto my phone?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Os9.2
Sync Type: Not Provided
Referrer: kb:sync-options

Comments

  • Ben
    Ben

    Hi @andreia,

    Sorry to hear about your iPhone. Did you create a backup within 1Password, or setup syncing of your 1Password data? By default your data is only stored on the device you create it on (unless using one of our subscription services), so the destruction of your device would also mean the destruction of your data, unless you had setup syncing or a backup.

    Please let us know.

    Ben

  • andreia
    andreia
    Community Member

    No, I didn't think about it! Soooo bummed

  • Ben
    Ben
    edited April 2016

    I'm really sorry to hear that, @andreia. For the future, our 1Password Families and 1Password for Teams services both store your data so the loss of any one device is not catastrophic. But even with our standalone products it is possible to make backups:

    Creating and restoring 1Password backups in iTunes (iOS)

    And/or setup syncing:

    How to sync your 1Password data

    Ben

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