diferrent database between my 2 apple computers and 2 ios. Synch all in Icloud

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flaviomartins
flaviomartins
Community Member
in Mac

My 2 Mac's and my 2 IOS are synchining by ICLOUD and i have different values.
questions
1) how to compare 2 databases changes if i have a backup.
2) How to fix everyone direct to Icloud?

I already delete everything and reinstall and resynch
tks

1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: 10.11.4
Sync Type: Icloud
Referrer: forum-search:differnet data after synch

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni
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    Hi @flaviomartins,

    I'm sorry you're having trouble with iCloud sync!

    To help us figure out why it isn't working, can you please let us know some more details:

    • What version of OS X are you running on each Mac?
    • What version of the 1Password app is installed on each Mac? (You mentioned version 6.2.1, but I don't know if that's the same on both Macs.)
    • Are you using the AgileBits Store version or the Mac App Store version of 1Password on each Mac?
    • What version of iOS are you running on each iOS device?
    • What exact version of 1Password is installed on each iOS device?
    • On each Mac, if you open 1Password and go to 1Password > Preferences > Sync, is iCloud selected for your Primary vault?
    • On each iOS device, if you open 1Password and go to Settings > Sync > Primary, does it show the Sync Service is iCloud?
    • Are you signed into the same Apple ID on both Macs and both iOS devices?

    Once we know that information, we'll have a much better idea how to get things working correctly again. Thanks!

  • flaviomartins
    flaviomartins
    Community Member
    Options

    Hi, let's see

    1- macbook os 10.11.5 1 password-6.3.1 mac app store

    2- Mac Pro os 10.11.5 1 password-6.3.1 mac app store

    3- Iphone 6s plus iOS 9.3.2 1 password- 6.4.2

    In iCloud, i only have 1 1password saved with 1.7 mb.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @flaviomartins,

    Thanks so much for getting back to us with those answers! I see that there's one question in particular that we'll still need to know the answer to:

    Are you signed into the same Apple ID on both Macs and both iOS devices?

    Since you're up to date with 1Password and everything seems to be syncing correctly, I suspect that perhaps you're syncing correctly to two different iCloud accounts. Do you have multiple Apple IDs?

This discussion has been closed.