Old iPad crapped out now trying to install on iPad Pro - No luck need Help

Bobby45
Bobby45
Community Member
in iOS

I am trying to migrate my APPS from my now DEAD iPad 1 to my new iPadPro. The system keeps asking me for Team URL, Account Key, Email, and Master Password. Can ONLY answer the email and master password - I need some serious help - Im getting REALLY upset. This should be REALLY easy. Help

1Password Version: 6.3
Extension Version: Beta 12
OS Version: IOS 9.3
Sync Type: Not Provided
Referrer: forum-search:Old iPad crapped out now trying to install on iPad Pro - No luck need Help

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @Bobby45,

    So sorry for the confusion here! It seems you've found the 1Password Account login screen, for folks who have a 1Password Teams and/or 1Password Families account. From your post, it sounds like you do not have one of those accounts (you would definitely know if you did), so you'll need to go back to the previous screen in the setup process and select "Use without an account."

    What you do next will depend on how you were previously syncing your 1Password data on your iPad. Did you sync to iCloud, Dropbox, and/or another device? Thanks in advance for this answer!

This discussion has been closed.