1Password won't save

bcdave
bcdave
Community Member
in 1Password in the Browser

On just this one particular website, I can't get 1Password to save the info. https://webservices.tv.telus.net/RdvrSilverlight/RDVR.html

It uses a Silverlight plugin. Could that be the issue? !Password does not ask to save it and if I try to invoke it with the menu, nothing happens.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @bcdave. Yes, it seems you're correct. Silverlight is similar to Flash in that from the code's point of view, it is simply a single file that 1Password isn't able to inspect in the same way we can inspect standard HTML. I'm sorry to say that for now, copy and paste is going to be your best option for this site.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • bcdave
    bcdave
    Community Member

    Ah, okay. Thanks for confirming what I suspected. The other thing is that while it won't fill, it also will not even show up on the 1Password menu for that site so that I can copy and paste. How can I get it to do that?

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings ,

    I tried creating a basic Login item, that's what I call an item created from inside the main 1Password window and for the website field I entered https://webservices.tv.telus.net/RdvrSilverlight/RDVR.html

    When I opened the page in Safari it correctly showed via all three ways that I know to bring up the 1Password mini menu (clicking the icon in Safari's toolbar, clicking the icon in the OS X menu bar and the keyboard shortcut ⌥⌘\) at which point I can anchor the item details window to make copy and pasting easier.

    Maybe it's a browser/version/platform thing? If you can describe a little more about your setup we'll happily test the same configuration to help eliminate that possibility.

This discussion has been closed.