1Password Mini connection when using external SSD drive

petehawk
petehawk
Community Member
in Mac

Trying to run my iMac from an external SSD, so cloned the Mac HD across and all going fine. However can't open 1Password as says can't connect to 1Password mini. Gone through the steps on the help doc and still no joy. Deleted all versions on Backup copies. Rebooted, applied the Terminal "fix"

Any further thoughts welcome.

Pete

1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: iCloud
Referrer: kb:remove-multiple-apps, kb:error-connect-to-mini

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @petehawk,

    If you've tried everything on this guide https://support.1password.com/error-connect-to-mini/ and you're still having issues, I'll ask you to please create a Diagnostics Report. This will help us figure out what's going. To do so, please follow the next steps:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much! :chuffed:

  • petehawk
    petehawk
    Community Member

    EET-14878-759

    Hi this seems to have sorted itself.. I omitted a step when switching to external drive. I can now access 1Password.

    fabulous life-saving programme btw.

    Thanks

    Pete

  • ag_kevin
    ag_kevin

    Great! Glad to hear it's working for you!

This discussion has been closed.