Still cannot get 1Password Mini to open
I have this problem all the time and this time I cannot get around it. I've tried restarting, reinstalling, the terminal commands on the help page and I'm still stuck. I cannot get 1Password to open, the Mini fails to launch each time. What else can I do to fix it?
1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: Dropbox
Referrer: kb:error-connect-to-mini
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FYI this only happens under my own user account. It works fine on other user accounts on the same Mac. But I really hope I don't have to set up a whole new user account just to fix it.
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Hey @iosmike,
That's strange, I wonder what's going wrong there.
I'd love to take a closer look at your system to see if we can determine why this happened (and to give you better instructions to get back up and running).
I'd like to ask you to create a Diagnostics Report from your Mac:
https://support.1password.com/diagnostics/mac.html
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
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Sent. Support ID is [#UAW-67166-348]. Thanks so much for your help.
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