i forgot my password what is the solution?

stanwinokur
stanwinokur
Community Member
in Mac

I forgot my password what can i do to solve this problem

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Referrer: forum-search:I cannot find my password what is solution? can i uninstall 1 password and then reinstall?

Comments

  • nmott
    nmott
    1Password Alumni

    @stanwinokur I'm sorry to hear that :( Unfortunately, there's nothing we can do to help recover a forgotten Master Password. That's by design -- if we're never able to store or change a Master Password, there's no risk of us being able to access your data. We recommend trying to trigger your memory, but if that doesn't work and you're sure you've forgotten the Master Password, you'll have to start over.

    Alternately, if you're using 1Password Families or 1Password Teams and you have someone else set up as a family organizer or team admin, they can help you regain access to your 1Password account. But that only works if you were already using one of those services, and the affected vault was connected to them, so I'm not sure if that applies in your case.

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