Getting error message "An unexpected error occurred." when trying to complete recovery

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Getting error message "An unexpected error occurred." when trying to complete recovery


1Password Version: Not Provided
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Referrer: forum-search:Getting error message when trying to Complete Recovery for a team member.

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  • Jacob
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    Hey @johanberglund! Sorry about that. We couldn't find any errors for your account regarding this. Could you check your browser console for errors? Depending on what browser you're using, the process is a bit different. Send us the contents of the console at support@1password.com and we'd be happy to help investigate. :)

  • johanberglund
    johanberglund
    Community Member
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    Ok, thanks. I have sent a support ticked with more details.

    /Johan

  • Jacob
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    @johanberglund Did you receive a reply yet? If not, post the BitBot confirmation number you received here so we can connect the dots and get back to you quickly.

  • johanberglund
    johanberglund
    Community Member
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    Sorry, yes i did get the reply soon after and you made a special fix, I'm happy :) :+1:

  • Pilar
    Pilar
    1Password Alumni
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    Hi @johanberglund,

    I'm glad to hear it's now fixed and to hear that you're happy with 1Password. Please don't hesitate to contact us if there's anything else we can do for you :chuffed:

    ref: LWU-32223-453

This discussion has been closed.