My iPhone can't find my Mac and has stopped syncing, even when I do a Settings -Sync ....

sorazem
sorazem
Community Member
in iOS

My iPhone can't find my Mac and has stopped syncing, even when I do a Settings -Sync .... My iPad is syncing just fine.

Second issue is 1 password is not working consistently with apps.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My iPhone can't find my Mac and has stopped syncing, even when I do a "Settings -Sync"...

Comments

  • Ben
    Ben
    edited May 2016

    Hi @sorazem,

    I'm sorry to hear about the trouble syncing. I'd like to ask you to create some Diagnostics Reports, one from each of your devices:

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

    ref: USC-32116-371

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