On iOS 9.3.1, 1Password v 6.4, the app always asks for Master Password after 10 minutes

n0trab
n0trab
Community Member
in iOS

I have touchID enabled. I want it to ask for Master Password only after reboot, but it asks every 10 mins regardless.

If relevant, I'm wifi-syncing with 1Password 6.2.1 on OSX

1Password Version: 6.4
Extension Version: Not Provided
OS Version: ios 9.3.1
Sync Type: wifi
Referrer: kb-search:ios master password, kb:touch-id-faq

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @n0trab,

    I would like to ask you to please check the settings on 1Password. Go to Setting and then to Security, make sure "Touch ID" is enabled there. Then go to Advanced, tap on Security and in "Require Master Password..." pick "After device restart". If you have already done this and you're still having the problem, then please change it to something else, and then back to your desired option. Changing it to something else and back to what you want has solved the problem for a lot of people!

    Please let us know how this works out for you! :chuffed:

  • n0trab
    n0trab
    Community Member

    Worked. Thank you.

  • Ben
    Ben

    Thanks for the update! If we can be of further assistance, please don't hesitate to contact us.

    Ben

  • ArmCan
    ArmCan
    Community Member

    Hi. I think I figured out the problem. Instead of pressing on the home button, just press the fingerprint above it and it opens. That simple!

  • nmott
    nmott
    1Password Alumni

    @ArmCan I'm glad that's working for you! :)

This discussion has been closed.