keep getting the 1password cant verify the identity of your browser. Please help.

StyleStoring
StyleStoring
Community Member
in 1Password in the Browser

Hello team,

I have re-started my computer and nothing. I have not had that problem until the last update this morning.

Please help.

thanks

Cat

1Password Version: 6.3
Extension Version: Not Provided
OS Version: 10.11.4
Sync Type: Not Provided
Referrer: kb:code-signature, kb:configure-foxyproxy

Comments

  • Jacob
    Jacob

    Hey @StyleStoring! Sorry about that. Since you viewed this knowledge base article, are you getting the error mentioned there? If so, what browser are you using? I'd suggest making sure it's up to date. If it's still having issues, are you using a firewall, VPN, or proxy? Those can interfere with things. Let us know a bit more about your setup and we'd be happy to help out. :)

  • StyleStoring
    StyleStoring
    Community Member

    Thanks for getting back to me, I am using firefox 46.0.1 - there are no updates at the moment. 1password was working beautifully before the last update on May 10th. I do not have VPN or proxy. I am using my MAC 10.11.4

    I have attached an image of the error so you see what I see. thanks

    Cat

  • jxpx777
    jxpx777
    1Password Alumni

    @StyleStoring Can you double check your 1Password version? We had a change in a recent 6.3 beta that sounds like what you're seeing. Updating to the latest should help if that's the case.

This discussion has been closed.