Logout/login stopped working on Schwab site

rbpeirce
rbpeirce
Community Member
in 1Password in the Browser

Solution: I deleted the login information in 1Password and re-entered it. It started to work again. Now, why did I need to do that? It used to work fine but stopped a couple of weeks ago. I haven't run into this on any other site that I use.

1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: Dropbox
Referrer: kb-search:logout/login does not work

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @rbpeirce,

    Thanks for writing in to ask us about that! Just in case you have more questions about it, I've moved your message to our "Saving and Filling in Browsers" forum.

    It sounds like you saved a new Login item for that site, and the new Login works? If the old one worked until a couple weeks ago, that website probably made some sort of change to the sign-in form. When something like that happens, saving a new Login item allows 1Password to refresh everything it "knows" about the page so it can correctly fill the fields there again.

    Hopefully you're all set now, but if you have more questions or need anything else, just let us know. :)

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