Unintuitive Message After Getting PIN Wrong

Penelope Pitstop
Penelope Pitstop
Community Member

If you get the PIN wrong on launching 1Password on Watch, the following message is displayed:

Please unlock 1Password on your phone to continue.

This is displayed even if 1Password is already unlocked on the iPhone. In any event, the iPhone app doesn't help you resolve this situation.

1Password Version: 6.4.1
Extension Version: Not Provided
OS Version: 9.3.1
Sync Type: Not Provided


  • AGAlumB
    1Password Alumni

    @Penelope Pitstop: No kidding! And that error message is displayed in a number of other contexts too. In fact, it isn't really an error message: it's merely a default image that the app can display when it has no data. Very confusing!

    It's just very limited currently, and we'd like to update it in the future to use newer APIs so it can both do more useful things and make more sense when it can't for some reason. I can't say when that might be possible, but perhaps Apple will have some goodies for iOS/watchOS developers at WWDC next month. Thanks for bringing this up! :)

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