unknown licence

Karl14621
Karl14621
Community Member
in Mac

Hello, I'm using 1Password on one mac, version 3.8., Licence from Application Systems Heidelberg. I can't update, because your System don't now my Licence.

1Password Version: 3.8.22
Extension Version: Not Provided
OS Version: OS 10.11.4
Sync Type: Not Provided
Referrer: forum-search:unknown licence

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Karl14621,

    I searched in our back office records and I could not find any license information registered to the email address in your forum profile. Please send an email in to support+licenses@agilebits.com with your full name, the email address that you originally used to purchase 1Password, and that license key if you have it. We’ll be happy to track this down for you. :)

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