iPhone won't sync thru Dropbox

PeterWeil
PeterWeil
Community Member
in Mac

I know Dropbox synchs between my Mac Pro and iPhone. Both are using the latest OS/iOS. But I can't get my iPhone to update (sync) 1Password from my Mac Pro.

I have tried the online troubleshooting but not found the answer.

Hope you can help me.

Peter

1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: 10.11.4
Sync Type: Dropbox
Referrer: kb:sync-options

Comments

  • erikp
    erikp
    Community Member

    Hi Peter,
    I had something similar today and I discovered I had the same problem described in this thread (Failed to list remote data folder in Dropbox).

    I disabled the Dropbox synching and set it up again. That solved it for me (this only worked when I was on a Wifi connection -- when on 3G/4G Dropbox app didn't open from 1Password on my iPhone to allow 1Password to use Dropbox).

    Success.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @PeterWeil, @erikp: In some cases Dropbox will throttle the connection, which can cause error and/or incomplete data temporarily. Usually if you just give it 5-10 minutes and try again you'll be able to sync successfully. Cheers! :)

This discussion has been closed.