Get "no response code from server" when trying to sign in. App/iOS/Chrome.

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georgejecook
georgejecook
Community Member
in Families

Makes it impossible to use the app.

Every time I enter master password get this message, in chrome, mac os x and ios

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:no response code

Comments

  • Jacob
    Jacob
    Options

    Hey @georgejecook! I'm so sorry about that. Are you using an employer's internet connection, VPN, proxy, or anything that might interfere with the app talking to the server? I would recommend trying a different network if possible. Could you also post a screenshot of the error you get when signing in from Chrome? If you need any help taking a screenshot, there is a nice guide over here.

    Once you have the image, make sure to remove or mask any private info since this is a public forum. Then just attach it to your post by clicking the document icon and clicking Choose Files. Here's what that looks like:

    Thanks!

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