Group access doesn't always sync a vault to the desktop app

grantmarkdavies
grantmarkdavies
Community Member
in Business and Teams

HI, we have a few vaults we have granted group access to that work fine. I created a new vault at the weekend and gave the administrators group access to it, but the vault never appeared in the mac 1password app even after a re-start. I then added myself as a user to that vault instead of just the administrators group and then the vault appeared in the 1password app.

1Password Version: 6.3
Extension Version: BETA-19
OS Version: 10.11.3
Sync Type: Not Provided
Referrer: kb:teams-faq, kb-search:group access

Comments

  • Jacob
    Jacob

    Hi @grantmarkdavies! Thanks for posting about this. I just tried to reproduce the issue with my account and couldn't. Do you have any special permissions on the vault? I can try to match your setup to see if I can get the same thing to happen. Also, what groups is the team member in right now? I'll try my best to find out what's happening. :)

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