Doesn't work

ChemistryNut
ChemistryNut
Community Member

I make a login. Exit 1Password. Enter 1Password. Select Categories. Select Logins. Select the login, for example, appleid that I JUST set up. The login info comes up. I tap the website because that seems to be the only choice I have. 1Password starts the website. I don't get automatically logged in. Do it manually. Log out. Back completely out. Try again. Same result. Cannot figure out how to make 1Password do anything. Nothing is intuitive except adding a list of stuff, which I already have in an Excel sheet so I'm absolutely not seeing the point to using this.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:browser-extension

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @ChemistryNut,

    I'm sorry that you're finding the app frustrating, I hope everything gets sorted out soon :chuffed: In short, you need to enable the extension to be able to use 1Password with safari on your phone. I'd recommend you to take a look at this article so you get an idea of how it works: https://support.1password.com/ios-extension-faq/.

    This part of the manual will give you the details about how to enable and use the extension so you don't have to do it manually.

    Please let us know if you have any other questions or if there's anything else that we can help you with :chuffed:

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