1Password for Teams sync to Android is failing

jacksonharnwell
jacksonharnwell
Community Member
in Android

When opening the 1Password app, my data is not syncing. The attached error log is accessible.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:security-assessments, kb:security-hipaa, kb:understanding-account-key, kb:extension-troubleshooting, kb:sync-options

Comments

  • peri
    peri

    Hi @jacksonharnwell. This is an error we've see cropping up over the last week, Can you tap Settings > Accounts > Your Account, and remove the account. Once you've done that, go ahead and re-add it as you had previously done. That should get things back on track. :)

    Let us know if you have more questions or problems. Thanks!

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