Merge 2 accounts

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oscarkolthoff
oscarkolthoff
Community Member
in Business and Teams

Hi there!

A while ago we accidentally created 2 main account for 1 password for teams:
1. labela.1password.com
2. label-a.1password.com

For nr 1 we recently added our creditcard because we are very happy with the tool.
Unfortunately we just found out that the whole team is using account nr 2, and that one still has a trial which ends in 2 days..

Is there any change you can merge the 2 accounts, keep all the info the team allready put in there, the paymentdetails stay the same and 1 of the accounts will be deleted?

Preferably we'll keep using the URL labela.1password.com

Thanks!

Oscar

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Referrer: kb-search:unsubscrive, kb-search:unsubscribe, ug:mac/share-a-vault, kb-search:merge accounts

Comments

  • Pilar
    Pilar
    1Password Alumni
    Options

    Hi @oscarkolthoff,

    You have quiet an annoying situation on your hands, however I'm pretty sure we'll be able to help you! Please send us an email to support@1password.com with a link to this thread. If you used different e-mail accounts to open the two accounts please give us some details about that too :chuffed:

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