Am I paying for suspended accounts

coolbossov
coolbossov
Community Member
in Business and Teams

Am I paying for suspended accounts

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Referrer: forum-search:Am I paying for suspended accounts

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @coolbossov,

    I assume that you’re asking about suspended users within an active Teams account. If I’m misunderstanding, please let me know.

    A suspended user still counts as toward the user total of the account, as their data is still stored and secured in 1Password. Once you delete a user, they will no longer be counted.

  • Tully
    Tully
    1Password Alumni

    Just to (belatedly!) update @Megan's comment above, happily this is no longer the case – neither suspended nor deleted users count towards the number of billed users for a 1Password account.

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