Unable to migrate to a family account, I don't have an Accounts icon.
I tried following the instructions for migrating existing data to my new family account, but I don't have an Accounts icon according to the instructions. I do not know how to proceed.
1Password Version: 6.2.1
Extension Version: 4.5.5
OS Version: OS X 10.11.5
Sync Type: iCloud
Referrer: kb:teams-families-migrate
Comments
-
Hi @crobinson! If you don't see the Accounts icon, do you see the Teams icon instead? Our documentation has been updated to include the new Preferences pane that's coming in 1Password 6.3 for Mac, but the latest stable release (6.2) still has the Teams name and icon.
If you can find that, you can click on it and add your 1Password account that way; it works for 1Password Families too. And if you don't see the Teams name and icon either, you should check to see if you're running the latest version of 1Password for Mac 8-)
0 -
That's what the issue was thank you very much.
0 -
It was my pleasure! Let us know if you need anything else in the future :+1: :)
0
