i have a new computer - how do i get 1password

Bengt
Bengt
Community Member

I dont know the account number Where do I see it


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Referrer: kb:faq, kb-search:account key, kb:teams-troubleshooting-signin

Comments

  • Bengt
    Bengt
    Community Member

    How can I get my account key

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @Bengt,

    Thanks for reaching out to us here in our support forum! We'll be happy to help you set up 1Password on your new computer.

    I searched our account records by your email address and found that you have a 1Password Teams account. You haven't given us much information to go on (such as whether you have access to your account on another computer, or if you have your Emergency Kit), but this support article should help you track down your Account Key (or get a new one via Recovery if necessary).

    If you can’t find your Account Key or QR code

    Once you have your Account Key, here's how to set up the app with your account on the new computer:

    Quick Start: 1Password Families and Teams

    I hope this helps! Let us know if you have any further questions. We're here for you! :)

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