Add Windows family license to Mac.

rogerm1308
rogerm1308
Community Member
in Mac

I have a Windows family license, but recently acquired a Mac. Initially I downloaded the 1Password app form the App store. My database has synced flawlessly, but the "trial expired" error occurred. I've now dowloaded the website version of 1Password 6, but could not delete the App store version, as it appears to have been converted to IP6 automatically. Can I add my family license to the Mac somehow? I still need the windows license for other devices in the family.

1Password Version: 1Password 6 Version 6.2.1 (621002) AgileBits Store
Extension Version: 4.5.5
OS Version: OS X 10.11.5
Sync Type: Dropbox

Comments

  • khad
    khad
    1Password Alumni

    Hi @rogerm1308,

    Thanks for taking the time to contact us.

    You don't need to purchase 1Password for Mac again if you already purchased it on the Mac App Store. If you purchased 1Password for Mac from the Mac App Store, you can download it from your Purchases in the Mac App Store app:

    https://support.1password.com/trial-expired/#if-you-purchased-1password-from-the-mac-app-store

    If you find that you have not purchased 1Password for Mac from the Mac App Store — perhaps you purchased 1Password for iOS on the iOS App Store…? — you can enter your existing 1Password for Windows license key on the upgrade page to purchase a Mac license at a discounted price:

    https://agilebits.com/store/upgrade

    I hope that helps. Please let me know. :)

  • rogerm1308
    rogerm1308
    Community Member

    Hi @Khad,

    Thanks for the reply.

    I bought the Windows desktop family package, not iOS. All I need now is to include one Macbook under this license.

  • khad
    khad
    1Password Alumni

    @rogerm1308,

    You can enter your existing 1Password for Windows license key on the upgrade page to purchase a Mac license at a discounted price:

    https://agilebits.com/store/upgrade

    :+1:

  • rogerm1308
    rogerm1308
    Community Member

    I've entered my family license key on the upgrade page, but it gives me only a Mac single license upgrade option. Does this mean I only a Mac license for a single user/device? What happens to the Windows family license thereafter?

  • khad
    khad
    1Password Alumni

    @rogerm1308,

    The license is for a single user. The license covers all of your Macs and Windows PCs. There is no limit to the number of computers as long as you are the one using the apps.

    Your family can continue to use the Windows family license as they have been doing.

  • rogerm1308
    rogerm1308
    Community Member

    Thanks @khad

  • khad
    khad
    1Password Alumni

    @rogerm1308,

    It's my pleasure to help. Don't hesitate to let us know if you have any other questions.

    Have a great rest of your weekend! :)

This discussion has been closed.