the app is not filling in user name and pass word on stored login account. I use google chrome on my

tedfederici
tedfederici
Community Member

1 password is not consistently filling in user name and pass word


1Password Version: 6
Extension Version: Not Provided
OS Version: el capitain
Sync Type: noy sure
Referrer: forum-search:the app is not filling in user name and pass word on stored login account. I use google chrome on my

Comments

  • khad
    khad
    1Password Alumni

    Hi @tedfederici,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    The first thing to do is follow the steps here:

    If 1Password isn’t working in your browser

    That covers the vast majority of all cases. If you are still having trouble, could you let me know some more details?

    • What is the URL of the site where you are having trouble?
    • Does the problem exist if you install the 1Password extension in Safari and try to fill in Safari? That will help us determine if the problem is specific to Chrome or not.
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