Changing phones.

bharwood

I purchased a new iPhone. I downloaded APPs from my iTunes. I removed the 1Password from my old iPhone. Now I have the 1Password APP but no data. Can I recover my data?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I really could use some help!

Ben

Hi @bharwood

Thanks for taking the time to write in. Sorry to hear about the difficulty.

Did you create a backup of your data prior to deleting it?

Creating and restoring 1Password backups in iTunes (iOS)

Or did you have syncing set up?

How to sync your 1Password data

Please let us know.

Ben

bharwood

Ben,

I did not create a backup.
I just exchanged information to / from iTunes.

My 1Password version is I do not know; I have had your software for a number of years.
OS version is 9.3.2.
Sync Type: iTunes, iCloud, or WiFi; I have all three.

bharwood

Ben,

Looking at my old phone I had Background App R... "on".

Ben

@bharwood,

I take it you do not have 1Password on your computer or another device?

If you think you might've syncronized your 1Password data with iCloud you can try turning on iCloud sync:

Sync with iCloud | 1Password for iOS

Ben

bharwood

Not on my computer or another device.
I did try to sync my old phone to iCloud yesterday.
I will try a backup from iCloud.

bharwood

It says last back-up not completed.
Any other chances of recovery?

Ben

@bharwood,

Unfortunately it sounds like we've exhaused our possibilities. For the future I'd highly recommend setting up syncing, following the guide above, and also making periodic backups.

Ben