Expected behavior of 1password loading pages

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rbwatson3
rbwatson3
Community Member

I have been using 1password for approximately 3 years. Suddenly new tabs are loading, 1 nearly every 30-40 seconds, asking me to log into 1password through the browser. The URL it is pointing to is https://idmsa.apple.com/IDMSWebAuth/auth2?oauth_token=OATTKNc85079fe-1899-4902-9f5c-e8324d980b4b09eaf6c376abee703ec061e6a7f9b2bc921cc3e68880c03f33b22fc38fa03dd1668ca4da95a6d7263ae2052c5770f4f8b00c37a3f8df594e33b5852ea3302944337b280ba26e521f06ab50acf90a1fd5585a47

I have chatted with Apple support and they believe it is a legitimate request, but I want to be sure before providing any log in information. In addition, I'm frustrated by the fact that the page continues to load a new tab, and switch to that tab so frequently. It is making it nearly impossible to work in this browser until the issue is resolved.


1Password Version: 6.2.1
Extension Version: 4.5.6
OS Version: OSX 10.11.4
Sync Type: Dropbox
Referrer: forum-search:login page loading in safari

Comments

  • Pilar
    Pilar
    1Password Alumni
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    Hi @rbwatson3,

    I'm sorry for the inconveniences that this is causing to you, and thank you for your patience! The main thing to know is that all your data is as secure as always. You can read the detailed explanation of what's going on, why it's happening and how to fix on this post.

    Please let us know if there's anything else that we can help you with :chuffed:

  • rbwatson3
    rbwatson3
    Community Member
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    Awesome! This addressed the issue perfectly. You help is much appreciated!

  • Pilar
    Pilar
    1Password Alumni
    Options

    @rbwatson3 I'm glad to hear that it's working now, and always happy to help! If there's anything else that we can do for you please don't hesitate to ask :chuffed:

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