backup failures

JackLindeman
JackLindeman
Community Member
in Mac

I keep getting a dialog box which says backup failed. When I physically back up it does so immediately. What can I do to automatically back up?

1Password Version: 1Password 6 Version 6.2.1 (621002) AgileBits Store
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @JackLindeman,

    I'm sorry to hear that you're having this problem with your backups. Could you please tell me for how long you've been having this problem? I'd also like to ask you to create a Diagnostics Report from your Mac, I think that will help us see what's wrong here so we can help you better.

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

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