Cannot move item to another vault

ljc1423
ljc1423
Community Member
in Business and Teams

Greetings,

One of our users placed a login into the wrong vault. I'm an administrator, and was attempting to move it to the correct one, but all of the Share options in the latest 1Password Mac version are disabled (completely greyed out). Additionally, they are not available via the website. What am I missing? I've hunted for settings that would affect this functionality, but none were immediately obvious.

1Password Version: 6.2.1
Extension Version: Not Provided
OS Version: 10.11.5
Sync Type: Teams

Comments

  • nmott
    nmott
    1Password Alumni

    @ljc1423 I'm sorry to hear that you're running into this problem! The first thing I want to ask is what permissions you have with that vault. In order to move an item you need to have all the boxes next to and under "Read" and "Export" checked, and must have the box next to "Write" checked as well. Otherwise you won't be able to move the item in question. Do you have those vault permissions?

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