I have received an invoice with a credit for unused time. I don't understand this.

jlitchman
jlitchman
Community Member
in Business and Teams

I don't understand the recent invoice sent to me with a credit. Would you please explain this to me. Thank you.

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Referrer: forum-search:I have received an invoice regarding unused time that I don't understand.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @jlitchman,

    I’m sorry for the confusion here! We’ll be better able to discuss this via email, where we’ll be able to take a look at your account and see what’s up.

    Please send a message in to support@1password.com with your Team name. We’ll figure out what’s going on. :)

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