International Passport

vparker59
vparker59
Community Member

I have my passport included on my iMac version of 1Password, but I can't find it on my iOS devices.****


1Password Version: 6.4.1
Extension Version: 4.5.6
OS Version: OS X 10.11.3
Sync Type: iCloud
Referrer: forum-search:I have my passport included on my iMac version of 1Password, but I can't find it on my iOS devices.

Comments

  • Hi @vparker59,

    Thanks for taking the time to write in.

    I'd like to ask you to create some Diagnostics Reports, one from each of your devices:

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

  • vparker59
    vparker59
    Community Member

    [#TBM-93846-127]

  • AGAlumB
    AGAlumB
    1Password Alumni

    @vparker59: Thanks! I see that we've received your email, so we can continue the conversation there. We'll take a look at the diagnostics and get back to you shortly! :)

    ref: TBM-93846-127

  • vparker59
    vparker59
    Community Member

    Thank you.

  • AGAlumB
    AGAlumB
    1Password Alumni

    :) :+1:

This discussion has been closed.