I've locked myself out of my MacBook profile and therefore can't access my 1Password valut.

edenarteaga
edenarteaga
Community Member

I've just started setting up my 1Password account on my new MacBook. I hadn't yet Synced the account. I did however add my iCloud account to my vault. Then walked away from my laptop which went to sleep and locked my profile. Now I can't get into my laptop or ANY of my accounts because I can't access 1Password! Help! What do I do??


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:locked out

Comments

  • Hi @edenarteaga ,

    I'm sorry you were locked out of your MacBook. I hope Apple can help you out of that situation.

    But since, you mentioned you sync with iCloud, then you can install 1Password on another device or user account on that MacBook, and restore that data from iCloud. That will pull down any items you have synced.

    Cheers,
    Kevin

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