purchased from App store, need account key to add to PC

scottbeckett
scottbeckett
Community Member
in Mac

Purchased 1Password from App store. Want to add it to PC. Need account key. Email login not recognized.

1Password Version: 1Password Version 6.2.1 (621001) Mac App Store
Extension Version: Not Provided
OS Version: OS X 10.11.5 El Capitan
Sync Type: Dropbox
Referrer: forum-search:need account key app store

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @scottbeckett,

    Can you please send us an email to support+license@agilebits.com with the proof of purchase of 1Password from the AppStore? We'll take care of you over there :chuffed:

  • scottbeckett
    scottbeckett
    Community Member

    What proof would you like?

  • Pilar
    Pilar
    1Password Alumni

    Hi @scottbeckett,

    The receipt/screenshot of the receipt would do it! If you don't remember where that is, you can get a screenshot of your Purchased tab on the AppStore and it would do the trick too :chuffed:

  • scottbeckett
    scottbeckett
    Community Member

    Re: [#GGV-15872-147]

  • nmott
    nmott
    1Password Alumni

    Thanks for sending that over, Scott! We'll be following up via email to keep everything in one place 8-)

    ref: QFQ-98711-771

  • scottbeckett
    scottbeckett
    Community Member

    I emailed it to you also.

  • nmott
    nmott
    1Password Alumni

    Yep, I was able to find that in our system. :+1: :)

    ref: QFQ-98711-771

This discussion has been closed.