Manual sort order for favorites Mac

jd007
jd007
Community Member
in Mac

Hi, I am trying to sort Favorites manually on the Mac version of 1Password. Some can't be moved at all. Some can be moved but then they suddenly pop up to the top. What's going on with it? :p

1Password Version: 6.3
Extension Version: Not Provided
OS Version: OS X 10.11.5
Sync Type: Dropbox

Comments

  • ag_kevin
    ag_kevin

    Hi @jd007 ,

    That is odd. I've been trying to reproduce the behaviour here but it seems to work fine. Are you in a single vault at the time or "All Vaults"? Also, I'd like to ask you to create a Diagnostics Report from your Mac. First try to reproduce the issue. When you have done that, follow the instructions below to send a report:

    Sending Diagnostics Reports (Mac)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Hopefully, the report will contain an error to give us a clue as to what went wrong. Thanks very much!

    Cheers,
    Kevin

  • jd007
    jd007
    Community Member

    Hi @ag_kevin , thanks for your reply.

    Have emailed diagnostic report. My support ID number: [#JWB-27489-221]

    I am in "All Vaults" mode when this behaviour occurs.

  • khad
    khad
    1Password Alumni

    Thanks! We'll work with you via email until everything is resolved, so we are not duplicating efforts or creating any confusion for you. :+1:
    ref: JWB-27489-221

This discussion has been closed.