how to tell the android app to drop it's sync'ed vault (pre-family) and sync to the account instead?

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jregen
jregen
Community Member
edited June 2016 in Families

I installed android app and sync'ed over wifi with non-family (mac) vault.
Then I decided to try family instead, added the account to the android app.
Cannot understand how to get it to drop the contents of its vault and re-sync to the family account I gave it.
what gives?

update: ok, strangely, about 30 minutes later, it finally synched with the family account AFTER I reset the vault selection (I had selected the personal vault from the family account - switched it 'on', before and nothing happened, then it mysteriously turned itself off).
so, problem solved, but very odd.
Do you have a large Dev Testing (QA) team?
(I work for Cisco and we test our stuff pretty rigorously for the network security product I write code for).
thanks.
JR


1Password Version: 6
_Extension Version:
Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:how to tell the android app to drop it's sync'ed vault (pre-family) and sync to the account instead?

Comments

  • nmott
    nmott
    1Password Alumni
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    @jregen thanks for reaching out, and I'm glad the issue seems to have resolved itself. We are currently working to make support for 1Password Families better across all of our 1Password apps -- Android included -- and are constantly improving the experience as quickly as we can :)

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