Firefox 47.0 missing 1password 4.5.6 extension button

artisan_jr
artisan_jr
Community Member
in 1Password in the Browser

Hi, today I upgraded to Firefox 47.0 then downloaded and installed the 1Password addon 4.5.6. Now I can't see the 1Password button on the browser's toolbar, so I can't fill in login forms. Can you help? Best regards, robert

1Password Version: 1.0.9.342
Extension Version: 4.5.6
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @artisan_jr: I'm sorry for the confusion! If you're really using a really old 1Password for Windows version: 1.0.9.342 — is that correct? If so, that isn't compatible with the newer browser extensions, and the old browser extensions are not compatible with recent versions of Firefox.

    However, it looks like your license is valid for 1Password 4. I've recent your license details via email, so please follow the instructions there to install the current version and register it with your license information, and you should be all set. Let me know if you have any questions! :)

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