1Password keyboard crashes every time

jkfo
jkfo
Community Member
in Android

Every time I try to use the 1Password Android keyboard in an app to sign in to something, after scanning my fingerprint to unlock 1password I get an error "Unfortunately, 1Password has stopped." with options "Report" or "OK". If I go directly into the 1password app it works fine though.

1Password Version: 1Password for Android 6.3.2
Extension Version: Not Provided
OS Version: Android 6.0.1
Sync Type: 1Password Teams account

Comments

  • peri
    peri

    Hi @jkfo. Thanks for getting in touch with us today. :)

    The issue you're having is a bug that was recently introduced. 1Password will crash when being unlocked from the keyboard, so you'll need to unlock the main app before using the keyboard.

    That said, we have resolved this issue in our latest beta update and we hope to release it soon in a stable update. :)

    Let us know if you have any further questions or problems.

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