How to use mult UserID/Psswrd with same credit card comp if have mult cards?

HowardPolakoff
HowardPolakoff
Community Member
in iOS

I have 3 credit cards for same credit card comp, with 3 diff signin user names and passwords. I setup 1st login and it worked. Set up 2nd, using same web site and then neither worked. What do I need to do?

1Password Version: Not Provided
Extension Version: Not Provided
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Comments

  • rogerdodger
    rogerdodger
    Community Member

    Hi @HowardPolakoff

    Sorry that multiple logins for the same url isn't working for you.

    My suggestion is to recreate the logins manually. First rename the existing logins and add "old" to the end of the name. Then follow the instructions here on manually creating a login:
    https://support.1password.com/save-login-manually/

    Do that for each login and you should be good to go.

  • Megan
    Megan
    1Password Alumni

    Hi @HowardPolakoff ,

    If you're using 1Password on a desktop in addition to your iOS device, rogerdodger's advice is a great suggestion. Manually saving new Logins using the steps shown in that link help 1Password learn which fields it needs to fill and often gives you a perfectly working Login.

    Now, if you're using 1Password on your mobile device only, let's see if we can figure out where things are getting tangled up.

    • Could you share the web address that you are using to sign on to the credit card site? It would be great if we could do some testing on our end.
    • Can you elaborate a little bit on what 'not working' looks like? Does 1Password fail to fill the information, are you given a message that the information filled is incorrect, or does something else happen?

    The more detail you can provide, the more quickly we'll be able to help you get this sorted out, thanks! :)

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