Have paid yearly subscription - no invoices available?

andrewSpotlight
andrewSpotlight
Community Member
in Business and Teams

Hi there,

I need to pass the invoice for our recently paid yearly subscription to our accounts team, but when I go into billing - it says no invoices available.

Am I missing something?

Comments

  • nmott
    nmott
    1Password Alumni

    @andrewSpotlight Has your free 30-day trial ended? If it hasn't, you won't receive an invoice until it's over even if you've chosen a plan and added a credit card. If it has ended you should definitely have an invoice in the Billing page, so we'll have to figure that out :)

  • andrewSpotlight
    andrewSpotlight
    Community Member

    Ah, I see it now, makes sense! Thanks for the support guys, top work!

  • Pilar
    Pilar
    1Password Alumni

    Hi @andrewSpotlight, On behalf of nmott, you're very welcome! Please let us know if there's anything else that we can help you with :chuffed:

This discussion has been closed.