No response from support after 2 days

jasonrafferty
jasonrafferty
Community Member
in Mac

I emailed support 2 days ago asking for a quote to upgrade my multi seat licence but to a smaller number of seats - no reply yet - how long does this usually take? I did get an automated reply & ticket number so I know it is in the system.

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Comments

  • ag_kevin
    ag_kevin

    Hi @jasonrafferty ,

    I'm sorry for the delay. I do see one of our staff has responded to your email request. If you did not receive it, please check your junk mail folder, and let us know if you still did not receive it.

    Thanks,
    Kevin

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