Paid for Pro Under Different Apple ID

meredithestep
meredithestep
Community Member
in iOS

I paid for pro under a different Id. How do I get that moved to my ID now that I have my own Apple ID associated with my phone?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @meredithestep ,

    When you purchase from the App Store, your purchase is tied to the Apple ID that you were using at the time. Unfortunately, Apple doesn't offer any way to transfer purchases between Apple IDs. But as long as you have access to that different Apple ID, you should be able to sign in with the ID on your phone to unlock the Pro features in 1Password.

    As an aside, you're posting in the 1Password Families category of the forum. If you have a 1Password account, when you sign in to your account in 1Password for iOS, the Pro features should be automatically available for you. If you have a 1Password account and you're not able to access the Pro features, please let us know!

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