Namecheap has a dropdown box for logins, and 1Password will not fill it in. How fix?

jmpsfs
jmpsfs
Community Member
in Mac

Namecheap's login page requires me to click "sign in," which creates a dropdown containing forms for name and password, but 1Password will not populate the fields and I have to do it manually.

Is there a fix or setting?

1Password Version: 6.3
Extension Version: 4.5.6.90
OS Version: OS X 10.11.5
Sync Type: Dropbox
Referrer: forum-search:Namecheap has a dropdown box for logins, and 1Password will not fill it in. How fix?

Comments

  • khad
    khad
    1Password Alumni

    Hi @jmpsfs,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    I just signed in to my Namecheap account yesterday (for the first time in a while), so I know exactly what you mean.

    Visit the main sign-in page for Namecheap:

    https://www.namecheap.com/myaccount/login.aspx

    Follow the steps here to save a new Login item manually:

    https://support.1password.com/save-login-manually/

    The new Login item will work on both that page as well as in the form on any other page:

    If we can be of further assistance, please let us know. We are always here to help. :)

  • jmpsfs
    jmpsfs
    Community Member

    That worked. Thanks.

  • khad
    khad
    1Password Alumni

    Awesome! Thanks for letting me know. :)

    Have a great weekend!

This discussion has been closed.