Password unknowingly changed

Options
Karine
Karine
Community Member
in Mac

Hi, 1 of my passwords for an email acct has been modified (accidentally?) How can this be recovered?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:password change

Comments

  • khad
    khad
    1Password Alumni
    Options

    Hi @Karine,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    1. Open and unlock 1Password.
    2. Select the Login item where you accidentally changed the password.
    3. Click "Show previously used passwords". There you will see a list of previous passwords for that item with the date next to them of when they were changed.
    4. Click to copy the password you need.
    5. Make sure it actually works to sign in to your account, then edit the item and change the password back to that one by pasting it into the password field and saving the item.

    Let me know how it goes. :)

  • Karine
    Karine
    Community Member
    Options

    Well, I feel silly!
    Thanks for your help!

  • khad
    khad
    1Password Alumni
    Options

    No need to feel silly at all, @Karine. I'm just glad it was that simple! Sometimes the solutions to problems are much more complex. This worked out well for both of us. :)

    If we can ever be of further assistance, please let us know. We are always here to help.

This discussion has been closed.