First of all, compliments on a great product. After using 1Password as a trial for awhile, I just made the purchase in the past week. The design and usability is very good, and it also seems like you have a strong customer service mentality. I've seen a lot of helpful answers in these forums.
Unfortunately, there are just a few sites (out of more than 90) which I just cannot get 1Password to work on. Here's my question:
I haven't been able to create a login which works for Verizon, even after exhaustively reading the user manual, reading many postings on these forums about creating Verizon logins, etc. Could one of you help me find what I'm missing?
Here's all the additional detail:
I tried letting 1Password auto-save a login for me in Firefox 47.0. It created the login - but the login never worked; it would not even populate the user name field at all.
After searching, I found these links:
This looked promising, so I tried manually creating a login that way. Same issue. The 1Password extension in Firefox would not populate the login screen - would not even fill in the user name. This was true regardless of how I tried to navigate:
1 - Saying "open in Firefox" from the main 1Password program - would navigate to the login page but wouldn't populate the user name.
2 - Manually navigating to the login page in Firefox, and then pressing ctrl-. Same deal. Does not populate the user name.
3 - From the Firefox extension, selecting the login and trying to login that way.
The same issue exists in Chrome, so it's not browser-specific.
Next, I tried using different Verizon login pages, thinking maybe a construct on one page was the problem:
... and I think a few others. Same behavior on all login pages.
At this point, the time I've expended trying to get this one login to work probably exceeds the time I'd spend manually logging in to Verizon each month, but... (a) I'd just like to understand how to get this to work, and (b) If I can get this to work, maybe it will help me on other sites in the future, and other folks as well.
1Password Version: 188.8.131.524
Extension Version: 4.5.6
OS Version: Windows 10
Sync Type: Dropbox