ProFeatures purchased twice. Still unavailable.

micsau
micsau
Community Member
in iOS

I have purchased the pro features for 1Password twice now and cannot seem to get them to stay enabled. I don't want to have to pay for them a third time. I've tried to restore the purchase under two different Apple IDs. Those are the only Apple IDs I have.
Can you help me?

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @micsau,

    I'm sorry to hear that you're having some trouble with the Pro features of 1Password. I'm going to move your comment to our iOS category, I hope you don't mind. I can see that you've also written an email to us, we'll continue the conversation over there, so we don't duplicate the answers. Someone will be in touch with you on email soon :chuffed:

    ref: JAQ-65142-939

This discussion has been closed.