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jerry440
jerry440
Community Member
in iOS

I put my ATT account in ipassword and changed my password. Now when I try to login " copy" comes up. Now I can't get to my account at all.

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  • khad
    khad
    1Password Alumni

    Hi @jerry440,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    If you only changed your password in 1Password, but you didn't change it on the website, the website may still be expecting your old password. It may be easiest to simply reset your password on that site, and this time use the new password on the site and save it in 1Password.

    You want the password saved in 1Password to match what the site is expecting in order to successfully sign in.

    Does that make sense? I'm happy to provide more specific instructions if necessary. Just let me know. :)

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